SBI Resolver Notification 2026 has been officially released by the State Bank of India, bringing a valuable opportunity for retired SBI officers to re-engage with the banking sector on a contractual basis. Under this recruitment drive, SBI is inviting applications for 105 Resolver posts across multiple circles in India. Candidates who meet the eligibility criteria can apply online from 15 April 2026 to 05 May 2026 through the official SBI careers portal.
This recruitment is specifically designed for experienced professionals who have previously served in SBI and possess strong knowledge of banking systems with customer service operations.
SBI Resolver Notification 2026 Overview
Here is a quick overview of the recruitment details:
| Particulars | Details |
|---|---|
| Organization | State Bank of India (SBI) |
| Post Name | Resolver |
| Advertisement No. | CRPD/RS/2026-27/06 |
| Total Vacancies | 105 |
| Application Mode | Online |
| Start Date | 15 April 2026 |
| Last Date | 05 May 2026 |
| Job Type | Contract Basis |
| Selection Process | Shortlisting + Interview |
SBI Resolver Vacancy 2026 Details
SBI has announced a total of 105 vacancies distributed across various circles. These vacancies are provisional and may change as per bank requirements.
Category-wise Vacancy
| Category | Vacancies |
|---|---|
| UR | 58 |
| OBC | 23 |
| SC | 13 |
| ST | 5 |
| EWS | 6 |
| PwBD | 17 |
Circle-wise Highlights
Some major circles with higher vacancies include:
- New Delhi – 15 posts
- Lucknow – 13 posts
- Patna – 10 posts
- Bhopal – 9 posts
- Kolkata – 7 posts
The posting will be mainly at Circle Complaints Resolution Centres (CCRC) located at Local Head Offices.
Eligibility Criteria for SBI Resolver Recruitment 2026
Candidates must carefully check the eligibility before applying.
Educational Qualification
- No specific educational qualification is required
- Since this recruitment is for retired officers, experience and past service record are the key factors
Experience Requirement
- Candidates should be retired SBI officers
- Must have:
- Good knowledge of banking procedures
- Strong professional competence
- Experience in handling customer-related issues
Service Conditions
- Must have retired at the age of 60 years (superannuation)
- Officers who resigned, were suspended, or took voluntary retirement before eligibility are generally not preferred (with limited exceptions)
Age Limit
- Maximum age as on 31 March 2026: 63 years
- Engagement allowed up to 65 years maximum
- No age relaxation is provided for any category
SBI Resolver Salary 2026
The salary offered is fixed and depends on the grade at the time of retirement.
| Grade | Monthly Salary |
|---|---|
| MMGS-II | ₹45,000 |
| MMGS-III | ₹45,000 |
| SMGS-IV | ₹50,000 |
Important points:
- No additional benefits like PF, gratuity, or bonus
- No house or medical benefits during the contract period
- Pension benefits will continue separately
Roles and Responsibilities of Resolver
The primary role of a Resolver is to ensure efficient handling of customer complaints.
Key responsibilities include:
- Follow-up and resolution of customer complaints
- Ensuring timely and quality service delivery
- Supporting customer experience improvement
- Performing additional tasks assigned by authorities
This role is crucial in maintaining SBI’s service standards and customer satisfaction levels.
Selection Process for SBI Resolver Notification 2026
The selection process is simple but competitive.
Stage 1: Shortlisting
- Candidates are shortlisted based on:
- Experience
- Suitability
- Service record
Stage 2: Interview
- Interview carries 100 marks
- Final selection is based only on interview performance
Merit Criteria
- If two candidates score equal marks, older candidate gets preference
- No TA/DA will be provided for attending the interview
Contract Period and Leave Policy
Contract Duration
- Minimum: 1 year
- Maximum: 3 years or up to age 65
- Performance is reviewed regularly
Leave Policy
- 30 days leave per year
- Leave approval depends on administrative requirements
- Unused leave may lapse or be encashed under conditions
How to Apply for SBI Resolver Recruitment 2026
Follow these steps to apply online:
Step-by-Step Process
- Visit the official SBI careers website
- Click on “Current Openings”
- Find advertisement CRPD/RS/2026-27/06
- Register and fill the application form
- Upload required documents
- Submit the application
Documents Required
- Photograph and signature
- ID proof
- Date of birth proof
- Experience details (last 10 years)
- Category certificate (if applicable)
Ensure all documents are uploaded in the prescribed format to avoid rejection.
Important Instructions for Candidates
- Candidates must have a valid email ID for communication
- Call letters will be sent via email only
- Providing false information will lead to disqualification
- The bank reserves the right to cancel the recruitment process at any stage
- Selected candidates cannot take up other assignments during the contract period
Conclusion
The SBI Resolver Notification 2026 offers a great opportunity for retired SBI officers to contribute their experience in a meaningful role. With 105 vacancies, a decent fixed salary, and a simple interview-based selection process, this recruitment is ideal for those looking to stay professionally active after retirement.
However, candidates should clearly understand that this is a contractual role with no additional benefits. Interested applicants must apply before the deadline and ensure they meet all eligibility criteria to avoid disqualification.
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Editor’s Note:
Written by Karmabandhan Editorial Team.
We encourage all aspirants to verify information from official sources and apply carefully.
Disclaimer: This is not an official government website. Candidates must verify details from the official notification.
I am Surojit Koiri, a professional content writer and digital publisher with over 5 years of experience in government job updates, recruitment analysis, and exam-related news. I am the chief editor of Karmabandhan.com, a dedicated platform that provides accurate and easy-to-understand information for job aspirants across India.
